Service & Parts
Keeping your commercial refrigeration system continuously operating is a high priority for you and your customers. Commercial refrigerators must be kept in prime condition in order to ensure food is safe for consumption, prevent food spoilage and maintain consumer satisfaction. A well maintained cooler also helps reduce energy costs and lessen environmental impact.
Imbera Services is the technical assistance branch of Imbera Foodservice. We’re the largest commercial refrigeration service provider in the Americas. Our team of 2,500 refrigeration specialists service over 1.3 million coolers every year. Imbera offers easy-to-order spare parts and accessories for any commercial refrigeration system. Imbera provides technical assistance, technician training & troubleshooting for our customers and a comprehensive warranty program through our service contractor network throughout the United States & Canada.
Imbera Services is the technical assistance branch of Imbera Foodservice. We’re the largest commercial refrigeration service provider in the Americas. Our team of 2,500 refrigeration specialists service over 1.3 million coolers every year. Imbera offers easy-to-order spare parts and accessories for any commercial refrigeration system. Imbera provides technical assistance, technician training & troubleshooting for our customers and a comprehensive warranty program through our service contractor network throughout the United States & Canada.
Warranty Policy
Units will be repaired or replaced at no cost to the customer, provided units are operated and installed under the specific usage conditions designed for each model as outlined by Imbera User Manuals.
Our warranty includes parts, standard ground freight and labor performed at time of service. It also includes supplemental materials such as refrigerant gas, filter drier, welding, etc.
Whole Cooler: 3 year warranty
Compressor: 5 year warranty (First 3 years – labor & parts. Additional 2 years – compressor parts only.)
VERSATILE DESIGN
Engineered to adapt to a wide range of retail environments, our coolers offer flexible configurations and display options to meet your brand’s specific needs.
ECO-FRIENDLY REFRIGERANT:
Our units use environmentally friendly hydrocarbon refrigerant, which has a low Global Warming Potential (GWP). Fully compliant with refrigerant and energy regulations in the USA and Canada.
ENERGY-EFFICIENCY PERFORMANCE:
Optimized for low energy consumption without compromising cooling power, our systems feature advance components such as LED lighting, fan motors, and intelligent controllers to reduce operational costs.
BRAND CUSTOMIZATION:
From custom colors and graphics to specialized lighting and shelving, our solutions are designed to enhance product visibility and create consistent, high-impact brand presence at the point of sale.